Last modified: March 28th, 2023

The Website (hereinafter the "Website") is published by MONIKA HEILIGMANN LIMITED (owners of the Monika Heiligmann® brand), a company incorporated in London, registered under (15242862), having its registered office located at

372 Old Street, Suite 100, London, United Kingdom, EC1V 9AU

Access to the Website and the use of its contents is subject to the conditions set out below. By accessing the Website, the visitor is deemed to have irrevocably accepted these terms and conditions of use and to have agreed to abide by them. If the visitor does not accept these terms, its only remedy is to discontinue use of the Website. The Website terms of use are incorporated into the Terms and Conditions of MONIKA HEILIGMANN LIMITED , available here.

Accessibility

Please see our Accessibility statement here. If you are having any trouble accessing the Website please contact our Customer Services team at: office@monikaheiligmanncom, from Monday to Friday from 9:30am to 5:30pm.

Customer Account

You can use the Website without creating an account but to take full advantages of the Website, you will need to register for a dedicated customer account. Your account is for your personal use only and you must not authorize others to use it. All registration information about you must be truthful. Therefore, you must not use aliases or any other means masking your true identity. You are responsible for the security of your password and will be solely liable for any use or unauthorized use under such password.

Intellectual property rights

This Website and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, devices and links contained in it or linked to it (together « Content ») are protected by copyrights, trademarks and other intellectual property rights owned by or licensed to, MONIKA HEILIGMANN LIMITED.

Anyone accessing this Website is entitled to view any part of it for private and personal use. However, Content must not be used or reproduced (in whole or in part) for any other purpose including, without limitation, on or in connection with any other Website or publication, or for direct commercial gain.

Buying goods

Our Goods are sold through the e-commerce section of the Website available solely within certain countries as further detailed on the Website. Contracts for the supply of Goods or services formed through the Website are governed by the separate Terms and Conditions of sale mentioned here-above.

Any purchase outside of these points of sale is entirely at the purchaser’s risk, in particular with regard to the authenticity of any such purchased items.

Accuracy

Subject to the terms below, MONIKA HEILIGMANN LIMITED takes steps to ensure that the information accessed via the Website is accurate and up to date but can give no guarantee or warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. MONIKA HEILIGMANN LIMITED reserves the right to correct the Website content at any time without prior notice and without liability.

Our liability

MONIKA HEILIGMANN LIMITED cannot be held liable for:

  • Any inaccuracy or omission in respect of the information or material provided on the Website by a third party;
  • Any inability to access the Website due to any third-party act or action.

The visitor hereby acknowledges that access to the Website may be interrupted at any time by MONIKA HEILIGMANN LIMITED  for maintenance, security, or any other technical reason. MONIKA HEILIGMANN LIMITED will not be liable if for any reason the Website is unavailable at any time or for any period.

Save for liability which MONIKA HEILIGMANN LIMITED  cannot by law restrict or exclude, MONIKA HEILIGMANN LIMITED shall have no liability to visitors to the Website or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort, negligence or otherwise, even where MONIKA HEILIGMANN LIMITED has been advised of the possibility of the same whether resulting from access to the Website, inability to access the Website or any information or material directly or indirectly provided through the Website or otherwise. This does not affect any liability of MONIKA HEILIGMANN LIMITED for fraud or for death or personal injury arising from its negligence.

Modifications to Website terms of use

MONIKA HEILIGMANN LIMITED hereby informs visitors that these Website Terms of Use may be modified at any time and such changes will apply to any later connection on the Website. As soon as they are displayed online, each visitor who accesses the Website is deemed to have accepted these modifications without restriction. It is therefore the visitor’s responsibility to read these Website Terms of Use prior to browsing the Website.

Governing law and jurisdiction

These Website Terms of Use are governed by French law, without prejudice to the application of the mandatory provisions of the law of your country of residence.

Any claim related to or in connection with the use of this Website shall be submitted to the competent courts of the country of residence of the visitor. The visitor is also allowed to refer to mediation thanks to local consumer commissions or any other alternative dispute resolution method.